GDRP
GDRP Statement
GDPR Overview
Privacy
We never pass on any details to 3rd parties or share your details in any way.
Your Data
We only hold your data in relation to bookings that you have made, we are required to hold bookings data by law for a minimum of one year and financial data for 6 years.
When GDPR comes into effect you will be able to request that we delete your data from the system but bookings information will be archived and financial data held securely by the Bank – we do not see or hold any card details on any of our systems. We are allowed one month to do this work and are allowed to charge £10
We will be reviewing our policies to be GDPR Compliant as rules change and evolve.
We will always respond personally to anyone who is worried or has a specific request about their Data.
By accepting our Website Terms or by visiting www.holidayhome-london.co.uk ('the Website') you are accepting and consenting to the practices described in this Privacy Policy.
We think it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms.
When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing us at the address below.
Privacy Policy
This privacy policy applies to this website. We take your privacy very seriously. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998. By using this website you consent to the policy.
Information we collect
We will collect personal data on this website only if it is directly provided to us by you the user, e.g. your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you are making a purchase from us. We also use analytical and statistical tools that anonymously monitor details of visits to our website and the resources that are accessed, including, but not limited to, traffic data, location data, weblogs and other communication data - this data will cannot identify you personally and is used to improve our site.
Use, storage and disclosure of your information
We may hold and process this personal data, but we will not transfer, share, sell, rent or lease your personal data to third parties.
To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information;
To meet our contractual commitments to you;
To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;
We do not require, hold or use sensitive personal data, such as race, religion, or political affiliations.
Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.
You have the right to opt out of our processing your personal data for marketing purposes by contacting us at krebber(at)holidayhome-london.co(dot)uk.
Security
The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
Third party links
You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Use of cookies
A booking relies on carrying information from one page to another, this can only be done by the use of cookies and so we may gather information about your computer for completing bookings and to provide statistical information regarding the use of our website. Such statistical information will not identify you personally - it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. Similarly to the above, we may gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you will be unable to access particular parts of our website such as the quote and booking process.
Access to information
GDPR also gives you the right to be forgotten; but this is has to take into account overriding legislation covering accommodation whereby we have to keep booking details one year.
Changes to this policy
We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.
Version: 31.05.2018